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	<title>Tom Voirol&#039;s blog &#187; little ux gems and annoyances</title>
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	<description>thoughts on user experience, online strategy and social media</description>
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		<title>Little UX gems and annoyances, #2</title>
		<link>http://voirol.com/blog/2009/10/12/little-ux-gems-and-annoyances-2/</link>
		<comments>http://voirol.com/blog/2009/10/12/little-ux-gems-and-annoyances-2/#comments</comments>
		<pubDate>Mon, 12 Oct 2009 07:38:56 +0000</pubDate>
		<dc:creator>Tom Voirol</dc:creator>
				<category><![CDATA[User Experience]]></category>
		<category><![CDATA[little ux gems and annoyances]]></category>
		<category><![CDATA[parking meters]]></category>
		<category><![CDATA[sydney]]></category>

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Parking meters are typically irksome to use in whatever guise they take. This, one of the latest generation of Sydney parking meters, I find particularly annoying.
There are two ways to pay. One is with coins, the other with a credit or pre-pay card. Arranged around the liquid crystal display (which is completely illegible at night [...]]]></description>
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<div class="topsy_widget_data topsy_theme_blue" style="float: right;margin-left: 0.75em;"><script type="text/javascript" src="http://button.topsy.com/widget/retweet-big?url=http://voirol.com/blog/2009/10/12/little-ux-gems-and-annoyances-2/&amp;title=Little+UX+gems+and+annoyances%2C+%232&amp;theme=blue&amp;txt_tweet=tweet&amp;txt_retweet=retweet"></script></div><p>
<img src="http://voirol.com/blog/wp-content/uploads/2009/10/parkingmeter.png" width="117" height="480" alt="Parking Meter" style="float:right; margin-bottom:10px; margin-left:10px;" />Parking meters are typically irksome to use in whatever guise they take. This, one of the latest generation of Sydney parking meters, I find particularly annoying.</p>
<p>There are two ways to pay. One is with coins, the other with a credit or pre-pay card. Arranged around the liquid crystal display (which is completely illegible at night despite the faint LED lighting) are four buttons: minus, plus, cancel and P.</p>
<p>To pay by credit card, you press the plus button until you have the desired end time, then press the P button and insert your card to pay. Because each parking spot is priced differently in Sydney this is a very handy function. It helps you get an idea of what the parking will cost before committing to it.</p>
<p>Naturally, when you want to pay cash you want to use the same function, for instance to find out whether the shrapnel in your wallet will suffice.</p>
<p>The problem is that once you&#8217;ve used the plus and minus buttons to set a time and are happy (well, not happy as such) with the cost, you cannot enter coins into the slot. It is simply blocked. No explanation why, you just can&#8217;t put any cash in the machine. To do so, you&#8217;ll first have to hit the cancel button, but the machine doesn&#8217;t tell you that.</p>
<p>Why block the coin slot in the first place?</p>
<p>Nothing much, just one of life&#8217;s little UX annoyances.</p>

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		<title>Little UX gems and annoyances, #1</title>
		<link>http://voirol.com/blog/2009/09/28/little-ux-gems-and-annoyances-1/</link>
		<comments>http://voirol.com/blog/2009/09/28/little-ux-gems-and-annoyances-1/#comments</comments>
		<pubDate>Mon, 28 Sep 2009 03:41:52 +0000</pubDate>
		<dc:creator>Tom Voirol</dc:creator>
				<category><![CDATA[User Experience]]></category>
		<category><![CDATA[iCal]]></category>
		<category><![CDATA[little ux gems and annoyances]]></category>
		<category><![CDATA[mac]]></category>
		<category><![CDATA[os x]]></category>
		<category><![CDATA[software]]></category>

		<guid isPermaLink="false">http://voirol.com/blog/?p=51</guid>
		<description><![CDATA[

You know when you stumble upon a tiny aspect of an experience with a product or service that is so delightful or so annoying that you instantly turn around to point it out to the person next to you? This (hopefully) series will highlight some of them and thus give a little shout out to [...]]]></description>
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<div class="topsy_widget_data topsy_theme_blue" style="float: right;margin-left: 0.75em;"><script type="text/javascript" src="http://button.topsy.com/widget/retweet-big?url=http://voirol.com/blog/2009/09/28/little-ux-gems-and-annoyances-1/&amp;title=Little+UX+gems+and+annoyances%2C+%231&amp;theme=blue&amp;txt_tweet=tweet&amp;txt_retweet=retweet"></script></div><p><img src="http://voirol.com/blog/wp-content/uploads/2009/09/iCal.png" width="231" height="298" alt="iCal will not let you create an event in the hour lost to daylight saving" style="float:right; margin-bottom:10px; margin-left:10px;" /></p>
<p>You know when you stumble upon a tiny aspect of an experience with a product or service that is so delightful or so annoying that you instantly turn around to point it out to the person next to you? This (hopefully) series will highlight some of them and thus give a little shout out to some designer who has clearly put some thought into the user experience of their product &#8211; or hasn&#8217;t.</p>
<p>In iCal on Mac OS X (10.6 Snow Leopard in this case), try to create an event sometime between 2am and 3am Australian Eastern Standard Time on Sunday 4 October. Regardless of whether you try to drag and drop it there or use the (dreadful &#8211; but that&#8217;s for another post) editing interface, iCal won&#8217;t let you. Why? Because the hour from 2am to 3am does not exist on that day, thanks to Daylight Saving Time.</p>
<p>Strangely, when you create an event between 2am and 3am on 4 April 2010, iCal does not ask you whether you want that to be old time or new time.</p>

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